What This FAQ Section Covers for You
This section is built around the real questions that come through our support channels every week. We have organised them by topic — account access, deposits and withdrawals via bKash, Nagad or Rocket, mobile browser behaviour, and account verification. Each answer is written to reflect the actual steps inside 89bde, not a generic walkthrough. Where a process involves your mobile wallet, we
describe exactly which step in the wallet app lines up with which step on our side. Availability of certain features depends on your local law and eligible region, so where that applies, we say so directly in the answer. If you are in Dhaka or anywhere else in Bangladesh and a question is not listed here, use the live chat or email
path shown in the support section below — we update this FAQ when new questions repeat enough times to warrant a clear answer.
- bKash
- Nagad
- Rocket